TY  - JOUR
AU  - Tomić, Branislav
AU  - Spasojević Brkić, Vesna
AU  - Karapetrović, Stanislav
AU  - Pokrajac, Slobodan
AU  - Milanović, Dragan
AU  - Babić, Bojan
AU  - Djurdjević, Tijana
PY  - 2017
UR  - https://machinery.mas.bg.ac.rs/handle/123456789/2582
AB  - Unlike previous studies that have revealed a link between quality improvement programs and organizational culture typologies in individual companies, this study describes organizational culture dimensions that affect the use of quality improvement tools and methodologies and how both affect supply chain company performance. Structural equation modeling methods are applied to a sample of 200 organizations in the supply chain of a Canadian multinational company. The results show that employee promotion and investment constitutes the most influential cultural dimension. Organizational objectives and an employee reward system individually affect Kaizen. When the level of formalization in an organization is high, Kaizen and total quality management tools are used more intensively. When the level of formalization is low, lean manufacturing and internal audits are used more intensively. Superior communication in an organization causes plan-do-check-act approaches, lean manufacturing methods, corrective actions and internal audits to be used less intensively. Generally speaking, most quality improvement tools and methodologies positively influence business performance. These results suggest that organizations can improve business performance levels by selecting appropriate quality improvement programs depending on existing organizational culture dimensions and may thereby develop an organizational culture that enables successful quality improvements in a supply chain context.
PB  - Sage Publications Ltd, London
T2  - Proceedings of The Institution of Mechanical Engineers Part B-Journal of Engineering Manufacture
T1  - Organizational culture, quality improvement tools and methodologies, and business performance of a supply chain
EP  - +
IS  - 13
SP  - 2430
VL  - 231
DO  - 10.1177/0954405416629100
ER  - 

@article{
author = "Tomić, Branislav and Spasojević Brkić, Vesna and Karapetrović, Stanislav and Pokrajac, Slobodan and Milanović, Dragan and Babić, Bojan and Djurdjević, Tijana",
year = "2017",
abstract = "Unlike previous studies that have revealed a link between quality improvement programs and organizational culture typologies in individual companies, this study describes organizational culture dimensions that affect the use of quality improvement tools and methodologies and how both affect supply chain company performance. Structural equation modeling methods are applied to a sample of 200 organizations in the supply chain of a Canadian multinational company. The results show that employee promotion and investment constitutes the most influential cultural dimension. Organizational objectives and an employee reward system individually affect Kaizen. When the level of formalization in an organization is high, Kaizen and total quality management tools are used more intensively. When the level of formalization is low, lean manufacturing and internal audits are used more intensively. Superior communication in an organization causes plan-do-check-act approaches, lean manufacturing methods, corrective actions and internal audits to be used less intensively. Generally speaking, most quality improvement tools and methodologies positively influence business performance. These results suggest that organizations can improve business performance levels by selecting appropriate quality improvement programs depending on existing organizational culture dimensions and may thereby develop an organizational culture that enables successful quality improvements in a supply chain context.",
publisher = "Sage Publications Ltd, London",
journal = "Proceedings of The Institution of Mechanical Engineers Part B-Journal of Engineering Manufacture",
title = "Organizational culture, quality improvement tools and methodologies, and business performance of a supply chain",
pages = "+-2430",
number = "13",
volume = "231",
doi = "10.1177/0954405416629100"
}

Tomić, B., Spasojević Brkić, V., Karapetrović, S., Pokrajac, S., Milanović, D., Babić, B.,& Djurdjević, T.. (2017). Organizational culture, quality improvement tools and methodologies, and business performance of a supply chain. in Proceedings of The Institution of Mechanical Engineers Part B-Journal of Engineering Manufacture
Sage Publications Ltd, London., 231(13), 2430-+.
https://doi.org/10.1177/0954405416629100

Tomić B, Spasojević Brkić V, Karapetrović S, Pokrajac S, Milanović D, Babić B, Djurdjević T. Organizational culture, quality improvement tools and methodologies, and business performance of a supply chain. in Proceedings of The Institution of Mechanical Engineers Part B-Journal of Engineering Manufacture. 2017;231(13):2430-+.
doi:10.1177/0954405416629100 .

Tomić, Branislav, Spasojević Brkić, Vesna, Karapetrović, Stanislav, Pokrajac, Slobodan, Milanović, Dragan, Babić, Bojan, Djurdjević, Tijana, "Organizational culture, quality improvement tools and methodologies, and business performance of a supply chain" in Proceedings of The Institution of Mechanical Engineers Part B-Journal of Engineering Manufacture, 231, no. 13 (2017):2430-+,
https://doi.org/10.1177/0954405416629100 . .