Dimenzije menadžmenta kvalitetom isporučioca u industrijskim preduzećima Srbije

Abstract

Predmet ovog rada je statistička ocena značajnih dimenzija koncepta uzajamno korisnih odnosa sa isporučiocima na uzorku od 111 industrijskih preduzeća. U radu je, na osnovu preporuka relevantne literature, izvršeno istraživanje kritičnih dimenzija koncepta menadžmenta kvalitetom isporučioca analizom pouzdanosti i faktorskom analizom za uslove poslovanja domaćih industrijskih preduzeća. Dobijene su preporuke o značajnim dimenzijama uzajamno korisnih odnosa sa isporučiocima. Domaći proizvođači treba da posluju sa isporučiocima koji su sertifikovani prema JUS ISO 9000, da uključe isporučioce u razvoj svojih proizvoda i da učestvuju u obuci zaposlenih svojih isporučioca. Preporuka za izborom malog broja pouzdanih isporučioca, koja se smatra značajnom u istraživanjima u Severnoj Americi, nije se pokazala značajnom u domaćoj praksi.

The subject of this paper is statistical assessment of significant dimensions of supplier quality management as a concept on the sample of 111 industrial Serbian enterprises. On the basis of relevant literature, experimental survey of critical dimensions of supplier relations concept is conducted through reliability analysis and exploratory factor analysis. Scale reliability of investigated constructs was evaluated through calculation of Cronbach α coefficient. Explorative factor analysis with critical factor loading of 0.40 enabled data reduction with minimal loss of information. Recommendations about critical dimensions of supplier quality management are given. Domestic producers should have certified suppliers, that are included in design phase and to participate in there training. Experimental results show that dimension of small number of reliable suppliers rises Cronbach α from 0.338 to 0.585, under critical value 0.55. In that way, recommendation for small number of reliable suppliers, relevant in north American studies and surveys, was not confirmed as significant dimension of supplier quality management in experimental survey of domestic industrial enterprises.