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Modeling the influence of EFQM criteria on employees satisfaction and loyalty in transition economy: the study of banking sector in Serbia
(University of Belgrade - Technical Faculty in Bor, 2014)
The paper presents the results of empirical research on the effects of some criteria of the EFQM excellence model on satisfaction and loyalty of the employees in the banking sector in Serbia. All but one of the hypotheses ...
Possibilities for development of business cluster network between SMEs from Visegrad countries and Serbia
(University of Belgrade - Technical Faculty in Bor, 2014)
This issue of Serbian Journal of Management (SJM 9(2) 2014), besides containing regular researchpapers, is containing the papers which resulted from the project “Possibilities for development ofbusiness cluster ...