Organizational culture, quality improvement tools and methodologies, and business performance of a supply chain
Само за регистроване кориснике
2017
Аутори
Tomić, BranislavSpasojević Brkić, Vesna
Karapetrović, Stanislav
Pokrajac, Slobodan
Milanović, Dragan
Babić, Bojan
Djurdjević, Tijana
Чланак у часопису (Објављена верзија)
Метаподаци
Приказ свих података о документуАпстракт
Unlike previous studies that have revealed a link between quality improvement programs and organizational culture typologies in individual companies, this study describes organizational culture dimensions that affect the use of quality improvement tools and methodologies and how both affect supply chain company performance. Structural equation modeling methods are applied to a sample of 200 organizations in the supply chain of a Canadian multinational company. The results show that employee promotion and investment constitutes the most influential cultural dimension. Organizational objectives and an employee reward system individually affect Kaizen. When the level of formalization in an organization is high, Kaizen and total quality management tools are used more intensively. When the level of formalization is low, lean manufacturing and internal audits are used more intensively. Superior communication in an organization causes plan-do-check-act approaches, lean manufacturing methods, ...corrective actions and internal audits to be used less intensively. Generally speaking, most quality improvement tools and methodologies positively influence business performance. These results suggest that organizations can improve business performance levels by selecting appropriate quality improvement programs depending on existing organizational culture dimensions and may thereby develop an organizational culture that enables successful quality improvements in a supply chain context.
Кључне речи:
supply chain companies / structural equation modeling / quality tools and methodologies / quality improvement / Organizational culture / business performance indicatorsИзвор:
Proceedings of The Institution of Mechanical Engineers Part B-Journal of Engineering Manufacture, 2017, 231, 13, 2430-+Издавач:
- Sage Publications Ltd, London
DOI: 10.1177/0954405416629100
ISSN: 0954-4054
WoS: 000413746900017
Scopus: 2-s2.0-85032440364
Колекције
Институција/група
Mašinski fakultetTY - JOUR AU - Tomić, Branislav AU - Spasojević Brkić, Vesna AU - Karapetrović, Stanislav AU - Pokrajac, Slobodan AU - Milanović, Dragan AU - Babić, Bojan AU - Djurdjević, Tijana PY - 2017 UR - https://machinery.mas.bg.ac.rs/handle/123456789/2582 AB - Unlike previous studies that have revealed a link between quality improvement programs and organizational culture typologies in individual companies, this study describes organizational culture dimensions that affect the use of quality improvement tools and methodologies and how both affect supply chain company performance. Structural equation modeling methods are applied to a sample of 200 organizations in the supply chain of a Canadian multinational company. The results show that employee promotion and investment constitutes the most influential cultural dimension. Organizational objectives and an employee reward system individually affect Kaizen. When the level of formalization in an organization is high, Kaizen and total quality management tools are used more intensively. When the level of formalization is low, lean manufacturing and internal audits are used more intensively. Superior communication in an organization causes plan-do-check-act approaches, lean manufacturing methods, corrective actions and internal audits to be used less intensively. Generally speaking, most quality improvement tools and methodologies positively influence business performance. These results suggest that organizations can improve business performance levels by selecting appropriate quality improvement programs depending on existing organizational culture dimensions and may thereby develop an organizational culture that enables successful quality improvements in a supply chain context. PB - Sage Publications Ltd, London T2 - Proceedings of The Institution of Mechanical Engineers Part B-Journal of Engineering Manufacture T1 - Organizational culture, quality improvement tools and methodologies, and business performance of a supply chain EP - + IS - 13 SP - 2430 VL - 231 DO - 10.1177/0954405416629100 ER -
@article{ author = "Tomić, Branislav and Spasojević Brkić, Vesna and Karapetrović, Stanislav and Pokrajac, Slobodan and Milanović, Dragan and Babić, Bojan and Djurdjević, Tijana", year = "2017", abstract = "Unlike previous studies that have revealed a link between quality improvement programs and organizational culture typologies in individual companies, this study describes organizational culture dimensions that affect the use of quality improvement tools and methodologies and how both affect supply chain company performance. Structural equation modeling methods are applied to a sample of 200 organizations in the supply chain of a Canadian multinational company. The results show that employee promotion and investment constitutes the most influential cultural dimension. Organizational objectives and an employee reward system individually affect Kaizen. When the level of formalization in an organization is high, Kaizen and total quality management tools are used more intensively. When the level of formalization is low, lean manufacturing and internal audits are used more intensively. Superior communication in an organization causes plan-do-check-act approaches, lean manufacturing methods, corrective actions and internal audits to be used less intensively. Generally speaking, most quality improvement tools and methodologies positively influence business performance. These results suggest that organizations can improve business performance levels by selecting appropriate quality improvement programs depending on existing organizational culture dimensions and may thereby develop an organizational culture that enables successful quality improvements in a supply chain context.", publisher = "Sage Publications Ltd, London", journal = "Proceedings of The Institution of Mechanical Engineers Part B-Journal of Engineering Manufacture", title = "Organizational culture, quality improvement tools and methodologies, and business performance of a supply chain", pages = "+-2430", number = "13", volume = "231", doi = "10.1177/0954405416629100" }
Tomić, B., Spasojević Brkić, V., Karapetrović, S., Pokrajac, S., Milanović, D., Babić, B.,& Djurdjević, T.. (2017). Organizational culture, quality improvement tools and methodologies, and business performance of a supply chain. in Proceedings of The Institution of Mechanical Engineers Part B-Journal of Engineering Manufacture Sage Publications Ltd, London., 231(13), 2430-+. https://doi.org/10.1177/0954405416629100
Tomić B, Spasojević Brkić V, Karapetrović S, Pokrajac S, Milanović D, Babić B, Djurdjević T. Organizational culture, quality improvement tools and methodologies, and business performance of a supply chain. in Proceedings of The Institution of Mechanical Engineers Part B-Journal of Engineering Manufacture. 2017;231(13):2430-+. doi:10.1177/0954405416629100 .
Tomić, Branislav, Spasojević Brkić, Vesna, Karapetrović, Stanislav, Pokrajac, Slobodan, Milanović, Dragan, Babić, Bojan, Djurdjević, Tijana, "Organizational culture, quality improvement tools and methodologies, and business performance of a supply chain" in Proceedings of The Institution of Mechanical Engineers Part B-Journal of Engineering Manufacture, 231, no. 13 (2017):2430-+, https://doi.org/10.1177/0954405416629100 . .