Operativne performanse i performanse zaposlenih u srpskim industrijskim preduzećima sertifikovanim prema ISO 9001
Operational and employees performance of Serbian industrial companies with ISO 9001 certificate
Апстракт
Poslovne performanse se mere putem ključnih pokazatelja, koji opisuju stanje u preduzeću i devijacije od postavljenih ciljeva. U preduzećima ekonomija u tranziciji neophodno je obratiti posebnu pažnju praćenju mera poslovnih performansi. Najčešće razmatrani tipovi poslovnih performansi u literaturi su performance kvaliteta, operativne performanse, tržišne performanse, inovacione performance, performance projekata i zadovoljstva kupaca. U ovom radu razmatrane su performanse zaposlenih i operativne performance na uzorku 113 srpskih industrijskih preduzeća. Nakon prikupljanja podataka putem upitnika, primenjene su deskriptivna statistika, faktorska i analiza pouzdanosti u cilju provere statistički značajnih dimenzija konstrukata performansi prema prethodnim istraživanjima. Pretpostavljene dimenzije su potvrđene kao statistički značajne u opisivanju konstrukata, tako da su dobijeni rezultati su u skladu sa prethodnim istraživanjima sprovedenim u drugačijim kontekstima. Kao predlog daljih i...straživanja daje se longitudinalna studija, kao i uključivanje drugih industrijskih sektora u analizu. Takodje je korisno istražiti i vezu između operativnih i performansi zaposlenih.
Business performance is manifested through key performance indicators, which show the actual state in business enterprises and possible deviations from the business objectives that have been set. Due to new practices in transitional economies it is necessary to track business performance measures on company level. The most frequently studied types of performance in the available literature are quality, operational, market and financial, employee performance, innovation, project, aggregate firm performances, and customer satisfaction. This study empirically examines operational and employees performance on a sample of 113 Serbian industrial companies. After data collection through questionnaire usage, descriptive statistics, factor and reliability analysis were used to check if description of examined performances could be done using dimensions proposed according to results of the previous research in a statistically significant way. Examined operational and employees performances provi...ded, have proved valid and reliable dimensions of Serbian industrial companies as a construct. The obtained results comply with previous research done in other countries and contexts. Future research could consist of a longitudinal study but as an examination of operational and employees’ performance measures in other Serbian industrial sectors, too. Also, the relationship between operational and employees performance measures could be explored.
Кључне речи:
Srbija / preduzeća / performanse zaposlenih / operativne performanse / Serbia / operational performance / employee performance / companiesИзвор:
Journal of Engineering Management and Competitiveness (JEMC), 2017, 7, 1, 35-43Издавач:
- Univerzitet u Novom Sadu - Tehnički fakultet Mihajlo Pupin, Zrenjanin
Финансирање / пројекти:
- Развој стохастичког модела утврђивања елемената времена рада производног циклуса и њихова оптимизација за серијску производњу у металопрерађивачкој индустрији и у процесима рециклаже (RS-MESTD-Technological Development (TD or TR)-35017)
Колекције
Институција/група
Mašinski fakultetTY - JOUR AU - Spasojević Brkić, Vesna AU - Veljković, Zorica AU - Stanojević, Nada AU - Pavićević, Snežana PY - 2017 UR - https://machinery.mas.bg.ac.rs/handle/123456789/2498 AB - Poslovne performanse se mere putem ključnih pokazatelja, koji opisuju stanje u preduzeću i devijacije od postavljenih ciljeva. U preduzećima ekonomija u tranziciji neophodno je obratiti posebnu pažnju praćenju mera poslovnih performansi. Najčešće razmatrani tipovi poslovnih performansi u literaturi su performance kvaliteta, operativne performanse, tržišne performanse, inovacione performance, performance projekata i zadovoljstva kupaca. U ovom radu razmatrane su performanse zaposlenih i operativne performance na uzorku 113 srpskih industrijskih preduzeća. Nakon prikupljanja podataka putem upitnika, primenjene su deskriptivna statistika, faktorska i analiza pouzdanosti u cilju provere statistički značajnih dimenzija konstrukata performansi prema prethodnim istraživanjima. Pretpostavljene dimenzije su potvrđene kao statistički značajne u opisivanju konstrukata, tako da su dobijeni rezultati su u skladu sa prethodnim istraživanjima sprovedenim u drugačijim kontekstima. Kao predlog daljih istraživanja daje se longitudinalna studija, kao i uključivanje drugih industrijskih sektora u analizu. Takodje je korisno istražiti i vezu između operativnih i performansi zaposlenih. AB - Business performance is manifested through key performance indicators, which show the actual state in business enterprises and possible deviations from the business objectives that have been set. Due to new practices in transitional economies it is necessary to track business performance measures on company level. The most frequently studied types of performance in the available literature are quality, operational, market and financial, employee performance, innovation, project, aggregate firm performances, and customer satisfaction. This study empirically examines operational and employees performance on a sample of 113 Serbian industrial companies. After data collection through questionnaire usage, descriptive statistics, factor and reliability analysis were used to check if description of examined performances could be done using dimensions proposed according to results of the previous research in a statistically significant way. Examined operational and employees performances provided, have proved valid and reliable dimensions of Serbian industrial companies as a construct. The obtained results comply with previous research done in other countries and contexts. Future research could consist of a longitudinal study but as an examination of operational and employees’ performance measures in other Serbian industrial sectors, too. Also, the relationship between operational and employees performance measures could be explored. PB - Univerzitet u Novom Sadu - Tehnički fakultet Mihajlo Pupin, Zrenjanin T2 - Journal of Engineering Management and Competitiveness (JEMC) T1 - Operativne performanse i performanse zaposlenih u srpskim industrijskim preduzećima sertifikovanim prema ISO 9001 T1 - Operational and employees performance of Serbian industrial companies with ISO 9001 certificate EP - 43 IS - 1 SP - 35 VL - 7 DO - 10.5937/jemc1701035B ER -
@article{ author = "Spasojević Brkić, Vesna and Veljković, Zorica and Stanojević, Nada and Pavićević, Snežana", year = "2017", abstract = "Poslovne performanse se mere putem ključnih pokazatelja, koji opisuju stanje u preduzeću i devijacije od postavljenih ciljeva. U preduzećima ekonomija u tranziciji neophodno je obratiti posebnu pažnju praćenju mera poslovnih performansi. Najčešće razmatrani tipovi poslovnih performansi u literaturi su performance kvaliteta, operativne performanse, tržišne performanse, inovacione performance, performance projekata i zadovoljstva kupaca. U ovom radu razmatrane su performanse zaposlenih i operativne performance na uzorku 113 srpskih industrijskih preduzeća. Nakon prikupljanja podataka putem upitnika, primenjene su deskriptivna statistika, faktorska i analiza pouzdanosti u cilju provere statistički značajnih dimenzija konstrukata performansi prema prethodnim istraživanjima. Pretpostavljene dimenzije su potvrđene kao statistički značajne u opisivanju konstrukata, tako da su dobijeni rezultati su u skladu sa prethodnim istraživanjima sprovedenim u drugačijim kontekstima. Kao predlog daljih istraživanja daje se longitudinalna studija, kao i uključivanje drugih industrijskih sektora u analizu. Takodje je korisno istražiti i vezu između operativnih i performansi zaposlenih., Business performance is manifested through key performance indicators, which show the actual state in business enterprises and possible deviations from the business objectives that have been set. Due to new practices in transitional economies it is necessary to track business performance measures on company level. The most frequently studied types of performance in the available literature are quality, operational, market and financial, employee performance, innovation, project, aggregate firm performances, and customer satisfaction. This study empirically examines operational and employees performance on a sample of 113 Serbian industrial companies. After data collection through questionnaire usage, descriptive statistics, factor and reliability analysis were used to check if description of examined performances could be done using dimensions proposed according to results of the previous research in a statistically significant way. Examined operational and employees performances provided, have proved valid and reliable dimensions of Serbian industrial companies as a construct. The obtained results comply with previous research done in other countries and contexts. Future research could consist of a longitudinal study but as an examination of operational and employees’ performance measures in other Serbian industrial sectors, too. Also, the relationship between operational and employees performance measures could be explored.", publisher = "Univerzitet u Novom Sadu - Tehnički fakultet Mihajlo Pupin, Zrenjanin", journal = "Journal of Engineering Management and Competitiveness (JEMC)", title = "Operativne performanse i performanse zaposlenih u srpskim industrijskim preduzećima sertifikovanim prema ISO 9001, Operational and employees performance of Serbian industrial companies with ISO 9001 certificate", pages = "43-35", number = "1", volume = "7", doi = "10.5937/jemc1701035B" }
Spasojević Brkić, V., Veljković, Z., Stanojević, N.,& Pavićević, S.. (2017). Operativne performanse i performanse zaposlenih u srpskim industrijskim preduzećima sertifikovanim prema ISO 9001. in Journal of Engineering Management and Competitiveness (JEMC) Univerzitet u Novom Sadu - Tehnički fakultet Mihajlo Pupin, Zrenjanin., 7(1), 35-43. https://doi.org/10.5937/jemc1701035B
Spasojević Brkić V, Veljković Z, Stanojević N, Pavićević S. Operativne performanse i performanse zaposlenih u srpskim industrijskim preduzećima sertifikovanim prema ISO 9001. in Journal of Engineering Management and Competitiveness (JEMC). 2017;7(1):35-43. doi:10.5937/jemc1701035B .
Spasojević Brkić, Vesna, Veljković, Zorica, Stanojević, Nada, Pavićević, Snežana, "Operativne performanse i performanse zaposlenih u srpskim industrijskim preduzećima sertifikovanim prema ISO 9001" in Journal of Engineering Management and Competitiveness (JEMC), 7, no. 1 (2017):35-43, https://doi.org/10.5937/jemc1701035B . .