An empirical examination of the impact of quality tools application on business performance: Evidence from Serbia
Само за регистроване кориснике
2013
Чланак у часопису (Објављена верзија)
Метаподаци
Приказ свих података о документуАпстракт
This study empirically examines the impact of quality tools on business performance in a sample of 119 Serbian industrial firms. Quality tools are classified into three primary groups according to their usage pattern by means of factor analysis and reliability testing: quality tools for reviewing current conditions, for analysing current conditions and for production planning and control. The relationships between these groups of quality tools and business performance measures were tested using stepwise regression analysis. Quality tools for reviewing current conditions have a significantly positive impact on most business performance dimensions, which is to be expected due to the fact that Serbia is in the phase between quality assurance and total quality management. Quality tools for analysing current conditions significantly influence productivity, while those for improvement have a positive effect on capacity expansion as a development performance measure.
Кључне речи:
quality tools / influence / group / business performanceИзвор:
Total Quality Management & Business Excellence, 2013, 24, 5-6, 607-618Издавач:
- Routledge Journals, Taylor & Francis Ltd, Abingdon
Финансирање / пројекти:
- Развој стохастичког модела утврђивања елемената времена рада производног циклуса и њихова оптимизација за серијску производњу у металопрерађивачкој индустрији и у процесима рециклаже (RS-MESTD-Technological Development (TD or TR)-35017)
DOI: 10.1080/14783363.2012.677306
ISSN: 1478-3363
WoS: 000320084600006
Scopus: 2-s2.0-84878602160
Колекције
Институција/група
Mašinski fakultetTY - JOUR AU - Spasojević Brkić, Vesna AU - Djurdjević, T. AU - Dondur, Nikola AU - Klarin, Milivoj AU - Tomić, Branislav PY - 2013 UR - https://machinery.mas.bg.ac.rs/handle/123456789/1683 AB - This study empirically examines the impact of quality tools on business performance in a sample of 119 Serbian industrial firms. Quality tools are classified into three primary groups according to their usage pattern by means of factor analysis and reliability testing: quality tools for reviewing current conditions, for analysing current conditions and for production planning and control. The relationships between these groups of quality tools and business performance measures were tested using stepwise regression analysis. Quality tools for reviewing current conditions have a significantly positive impact on most business performance dimensions, which is to be expected due to the fact that Serbia is in the phase between quality assurance and total quality management. Quality tools for analysing current conditions significantly influence productivity, while those for improvement have a positive effect on capacity expansion as a development performance measure. PB - Routledge Journals, Taylor & Francis Ltd, Abingdon T2 - Total Quality Management & Business Excellence T1 - An empirical examination of the impact of quality tools application on business performance: Evidence from Serbia EP - 618 IS - 5-6 SP - 607 VL - 24 DO - 10.1080/14783363.2012.677306 ER -
@article{ author = "Spasojević Brkić, Vesna and Djurdjević, T. and Dondur, Nikola and Klarin, Milivoj and Tomić, Branislav", year = "2013", abstract = "This study empirically examines the impact of quality tools on business performance in a sample of 119 Serbian industrial firms. Quality tools are classified into three primary groups according to their usage pattern by means of factor analysis and reliability testing: quality tools for reviewing current conditions, for analysing current conditions and for production planning and control. The relationships between these groups of quality tools and business performance measures were tested using stepwise regression analysis. Quality tools for reviewing current conditions have a significantly positive impact on most business performance dimensions, which is to be expected due to the fact that Serbia is in the phase between quality assurance and total quality management. Quality tools for analysing current conditions significantly influence productivity, while those for improvement have a positive effect on capacity expansion as a development performance measure.", publisher = "Routledge Journals, Taylor & Francis Ltd, Abingdon", journal = "Total Quality Management & Business Excellence", title = "An empirical examination of the impact of quality tools application on business performance: Evidence from Serbia", pages = "618-607", number = "5-6", volume = "24", doi = "10.1080/14783363.2012.677306" }
Spasojević Brkić, V., Djurdjević, T., Dondur, N., Klarin, M.,& Tomić, B.. (2013). An empirical examination of the impact of quality tools application on business performance: Evidence from Serbia. in Total Quality Management & Business Excellence Routledge Journals, Taylor & Francis Ltd, Abingdon., 24(5-6), 607-618. https://doi.org/10.1080/14783363.2012.677306
Spasojević Brkić V, Djurdjević T, Dondur N, Klarin M, Tomić B. An empirical examination of the impact of quality tools application on business performance: Evidence from Serbia. in Total Quality Management & Business Excellence. 2013;24(5-6):607-618. doi:10.1080/14783363.2012.677306 .
Spasojević Brkić, Vesna, Djurdjević, T., Dondur, Nikola, Klarin, Milivoj, Tomić, Branislav, "An empirical examination of the impact of quality tools application on business performance: Evidence from Serbia" in Total Quality Management & Business Excellence, 24, no. 5-6 (2013):607-618, https://doi.org/10.1080/14783363.2012.677306 . .